WHAT YOU OUGHT TO Expect FROM YOUR OWN Plumber

Many people don't expect a lot of from the plumber.

Plumbing's expensive. You're investing in more than simply plumbing. If plumbing was all you're investing in, any plumber would do. We prefer to believe our customers aren't "many people ".

We believe you deserve more; lots more.

At the Clean Plumber, you can always expect..... and get

Quality work -- Your plumbing problem must certanly be fixed as well as possible, as quickly as you possibly can by an absolutely qualified plumber operating from a fully equipped van

Punctuality -- Your plumber should really be at your place at the time nominated. If he's late, he should pay you

Cleanliness -- You shouldn't know a plumber has been doing your home, with the exception of the spotless shine and pleasant aroma where he's worked.

Time -- Your plumber have to do your work within the nominated time. But he must also spend some time with you explaining, answering and clarifying.

Absolute Integrity -- Your plumber should treat all of your property with complete respect, charge only the agreed fees and honour all guarantees and commitments without question.

Personal Service -- Your plumber should solve your plumbing problem. But he should also ensure he solves any personal distress the plumbing has caused you. You need to feel pleased that he's been at your place.

Professional Treatment -- You must discuss your plumbing problems with a qualified, experienced, plumbing manager whenever you phone. Your plumber should detail charges, guarantees, service commitments and special deals during that call before seeking your agreement to proceed.

Unconditional Guarantee -- Your plumber should offer an unconditional guarantee that you'll purchase the work he does and the service he provides only when you're satisfied with it. He'll rectify his mistakes free to you.

Follow Up -- Your plumber should call you within 7 days to make sure that you're pleased with both quality of work and service.

No Surprises -- Your plumber should explain what he'll do and how much he'll charge before he starts. He should do it, check it with you, meet all commitments promised. You need to never be plumber surprised by any of this. But you should be amazed after working with The Clean Plumber.